Returns & Exchanges
At Tales.com, we want you to love every piece you wear, but if something isn't quite right, we offer a 30-day window for easy returns and exchanges. Ensure your items are unworn and still have the original tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy; we will notify you once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing